State Farm® Insurance Agent Richard Reed

"I would not insure with this agent!! No accountability at this Office. One of Mr.Reeds employees input another customers banking information onto my account. I was not fortunate enough to catch this on my end. My Debit card had expired around the time this account was added to my account. I remember when I started this account I gave them my routing and banking information. Their employee around that time changed the information in my account and I proceeded to pay my bill with another customers Banking Info. Not my intention by any means. This went on from November of 2023 to March of 2024. I got a call from one of Mr.Reeds employee investigating the matter and accused me of committing FRAUD. It was not a pleasant phone call. I told her my side of the story. She told me she would look into this. She called back maybe an hour or so later and apologized for everything. She found where one of their employees had made a mistake and input someone else's information into my account. I replied back who is liable for this mistake? She said "You are!". So now I am getting the bill for assuming the information in my account was my own. In all my years of customer service I have never charged a customer for mistakes made by myself or other employees. If I had honestly made the mistake I would pay.But I am refusing too be taken advantage of like this. I did call corporate over this and the sided with the agent. This company has no Integrity."

"Great customer service"

"They will go the extra mile to help you! Friendly and helpful office staff."

"First of all, I love having an actual local agent/office that I can deal with. The staff at Richard Reed's State Farm office have always been excellent to deal with and today was no different. Cassie handled insurance changes from one vehicle to a new one and had the information to me literally in minutes. Thank you so much"

"Always a fantastic experience!"

"They are always friendly and very helpful!"

"I love State Farm. They are so quick to respond and help you get what you need. We have all our stuff there and I don’t have any complaints"

"Lindsey was super helpful and made life insurance shopping a breeze. She explained the products and helped me determine which would benefit me the most. She worked hard to find a product that best suited my needs with a monthly premium that I could afford. I would highly recommend Lindsey for your life insurance needs. It was a pleasure working with her."

"Lindsey was very helpful explaining the life insurance options and the differences between the policies."

"Lindsey Briggs provides excellent customer service! Her attitude and positivity truly make for a wonderful experience! Thank you Lindsay for going above and beyond!!"

"A wonderful experience thanks Lindsey"

"Lindsey was great to work with. She's very knowledgeable and kind. She helped me get life insurance for my mom. The whole process was quick and easy. I would highly recommend her for all of your insurance needs. Thanks Lindsey!!"

"Excellent service!"

"Overall great atmosphere,friendly staff"

"Local insurance with blake is amazing not having to worry month to month,with auto, renters insurance, and life insurance,the price was #1 out of every single online quote and I have no tickets,wrecks, just clean 98 on my driving score, and still every other insurance company wanted double what state farm offered up front! Instantly! I had insurance, and my binder. Blake at state farm is the man to talk to if you don't want price gouging insurance 💯"

"Fast and easy provided service by Blake"

"Lindsey was great. I recommend her to anyone that is thinking about life insurance. I had a wonderful experience buying life insurance for my sister. Lindsey is professional and explained what I needed to know. She listened to my concerns and did not push me to buy more than what I needed."

"Thanks Lindsey for your help with our insurance needs. You were accommodating and appreciative of our time schedule. Very knowledgeable and offered good opinions when we had questions about our options. I highly recommend Lindsey, as well as the whole Richard Reed State Farm office. They have always been very helpful regardless of our need. Tona"

"Lindsey provided life insurance information for me and answered all my questions."

"Lindsey went above and beyond to find what we were looking for and would work best for us."

"Lindsey was so easy to work with. She explained my options and make buying insurance so easy."

"Blake Boswell helped switch from Progressive and save. He was very insightful and responded quickly to all my questions, and kept me in the loop with all updates during the process. Use him for all your insurance needs!"

"Blake Boswell helped put together an insurance package for our personal home, vehicles, as well as our rental properties. He communicated clearly and promptly throughout the process. We highly recommend him for your insurance needs."

"Blake went above and beyond to see that we had the accurate insurances on our vehicles and home. Along with making our son his own policy while saving us a substantial amount of money. He is definitely good at what he does and stays in contact throughout the entire process quickly. We look forward to the relationship we have built here and hope it continues for a very long time."

"Super easy to work with. Blake got me set up quickly and was able to give me straight answers to all my questions. Seriously couldn’t recommend him more."