State Farm® Insurance Agent Richard Reed
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brett Edwards
March 23, 2024
"I would not insure with this agent!! No accountability at this Office. One of Mr.Reeds employees input another customers banking information onto my account. I was not fortunate enough to catch this on my end. My Debit card had expired around the time this account was added to my account. I remember when I started this account I gave them my routing and banking information. Their employee around that time changed the information in my account and I proceeded to pay my bill with another customers Banking Info. Not my intention by any means. This went on from November of 2023 to March of 2024. I got a call from one of Mr.Reeds employee investigating the matter and accused me of committing FRAUD. It was not a pleasant phone call. I told her my side of the story. She told me she would look into this. She called back maybe an hour or so later and apologized for everything. She found where one of their employees had made a mistake and input someone else's information into my account. I replied back who is liable for this mistake? She said "You are!". So now I am getting the bill for assuming the information in my account was my own. In all my years of customer service I have never charged a customer for mistakes made by myself or other employees. If I had honestly made the mistake I would pay.But I am refusing too be taken advantage of like this. I did call corporate over this and the sided with the agent. This company has no Integrity."
david Bush
February 19, 2024
"Great customer service"
Linda Samples
February 19, 2024
"They will go the extra mile to help you! Friendly and helpful office staff."
Tim Fulcher
January 8, 2024
"First of all, I love having an actual local agent/office that I can deal with. The staff at Richard Reed's State Farm office have always been excellent to deal with and today was no different. Cassie handled insurance changes from one vehicle to a new one and had the information to me literally in minutes. Thank you so much"
"Thank you so much for the kind review Tim! "
Jason Miller
January 3, 2024
"Always a fantastic experience!"
Lindsey Edwards
November 10, 2023
"They are always friendly and very helpful!"
Tiffany GABORIAULT
October 31, 2023
"I love State Farm. They are so quick to respond and help you get what you need. We have all our stuff there and I don’t have any complaints"
Janiree Beard
October 9, 2023
"Lindsey was super helpful and made life insurance shopping a breeze. She explained the products and helped me determine which would benefit me the most. She worked hard to find a product that best suited my needs with a monthly premium that I could afford. I would highly recommend Lindsey for your life insurance needs. It was a pleasure working with her."
"Thank you so much for the kind review Janiree! We appreciate you! "
Ray Brad
October 4, 2023
"Lindsey was very helpful explaining the life insurance options and the differences between the policies."
"Thank you so much for the review! We appreciate you. "
Heather Hamblin
October 2, 2023
"Lindsey Briggs provides excellent customer service! Her attitude and positivity truly make for a wonderful experience! Thank you Lindsay for going above and beyond!!"
"Thank you for the kind words Heather! We are glad that Lindsey could be a bright spot in your day! "
Brad Cothran
September 29, 2023
"A wonderful experience thanks Lindsey"
"Thanks Brad! Glad we could assist! "
Margaret Brill
September 27, 2023
"Lindsey was great to work with. She's very knowledgeable and kind. She helped me get life insurance for my mom. The whole process was quick and easy. I would highly recommend her for all of your insurance needs. Thanks Lindsey!!"
"That’s awesome Margaret! We’re so appreciative that you allowed us to protect someone as important as your mom! Glad we were able to assist. "
Ty Burger
September 22, 2023
"Excellent service!"
"Thank you for the review and your long time support Ty! We appreciate you! "
Brandon Wigner
September 14, 2023
"Overall great atmosphere,friendly staff"
"Thanks for the shout out Brandon. We’re always here for you when you need us. "
Jdogg baybe
September 7, 2023
"Local insurance with blake is amazing not having to worry month to month,with auto, renters insurance, and life insurance,the price was #1 out of every single online quote and I have no tickets,wrecks, just clean 98 on my driving score, and still every other insurance company wanted double what state farm offered up front! Instantly! I had insurance, and my binder. Blake at state farm is the man to talk to if you don't want price gouging insurance 💯"
"Awesome! We’re glad Blake was able to assist! We pride ourselves in the service you just described. We appreciate you! "
Marcus Sams
August 30, 2023
"Fast and easy provided service by Blake"
"Thanks Marcus! We appreciate your business! "
Patsy Skelley
August 22, 2023
"Lindsey was great. I recommend her to anyone that is thinking about life insurance. I had a wonderful experience buying life insurance for my sister. Lindsey is professional and explained what I needed to know. She listened to my concerns and did not push me to buy more than what I needed."
"Yes! Thank you Patsy! This is exactly how we do business, and pride our selves with doing things right. We appreciate you trusting us to protect what’s most important to you! "
Tona Walker
August 22, 2023
"Thanks Lindsey for your help with our insurance needs. You were accommodating and appreciative of our time schedule. Very knowledgeable and offered good opinions when we had questions about our options. I highly recommend Lindsey, as well as the whole Richard Reed State Farm office. They have always been very helpful regardless of our need. Tona"
"Thank you Tona! Lindsey is great! "
Donnie Youngblood
August 21, 2023
"Lindsey provided life insurance information for me and answered all my questions."
"Thanks so much Donnie. Glad we were able to assist. "
Brandi Anderson
August 21, 2023
"Lindsey went above and beyond to find what we were looking for and would work best for us."
"Thank you Brandi!! "
Breleigh Browning
August 18, 2023
"Lindsey was so easy to work with. She explained my options and make buying insurance so easy."
"Thanks for the review Kim! We appreciate you! "
Andrew Preston
August 13, 2023
"Blake Boswell helped switch from Progressive and save. He was very insightful and responded quickly to all my questions, and kept me in the loop with all updates during the process. Use him for all your insurance needs!"
"Awesome Andrew! Glad to have you with State Farm and our Agency! "
Mark McGinnis
August 12, 2023
"Blake Boswell helped put together an insurance package for our personal home, vehicles, as well as our rental properties. He communicated clearly and promptly throughout the process. We highly recommend him for your insurance needs."
"We appreciate you Mark! Thank you for trusting us with all of your insurance! "
Jason Kimbro
August 12, 2023
"Blake went above and beyond to see that we had the accurate insurances on our vehicles and home. Along with making our son his own policy while saving us a substantial amount of money. He is definitely good at what he does and stays in contact throughout the entire process quickly. We look forward to the relationship we have built here and hope it continues for a very long time."
"Thanks so much Jason! We’re glad to have you at our Agency! "
Ethan Boswell
August 11, 2023
"Super easy to work with. Blake got me set up quickly and was able to give me straight answers to all my questions. Seriously couldn’t recommend him more."
"Thanks a lot Ethan! "