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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pamela Hanna

May 2, 2025

5  out of  5
rating by Pamela Hanna
"Angela is a pleasure to work with. She is always so helpful!"
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Scott Emigh

April 29, 2025

5  out of  5
rating by Scott Emigh
"Went into the office at state farm in benton, was very warmly greeted, and sat down with Kaylee. I told her why i was there, and why i was not happy with present insurance. She worked me up a quote and together we tweeked it a little. I was very happy with the results. She went above and beyond to get me the quote i wanted. Very professional, very personable, and very caring. Made my decision easy to purchase my new insurance. Good job."
We responded:
"Thank you so much, Scott, for taking the time to share your experience with us! We're thrilled to hear that Kaylee provided you with such exceptional service and made your transition to State Farm easy and enjoyable. Your kind words mean a lot to us, and we're grateful for the opportunity to assist you with your insurance needs. Welcome to the Richard Reed State Farm family, and please don't hesitate to reach out if you need anything in the future!"
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Zach Vaughn

April 26, 2025

5  out of  5
rating by Zach Vaughn
"Very easy to talk to staff. Down to earth and knowledgeable about policies. I'd recommend it to everyone looking for insurance help."
We responded:
"Thank you for the kind words Zach! We pride ourselves in being able to take care of our customers all while keeping things easy in the process. We’re here when you need us!"
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Crawford Shirley

April 25, 2025

5  out of  5
rating by Crawford Shirley
"Richard has many years of experience and is extremely knowledgeable in his field. He has a warm personality and is always working hard to provide the very best service for his customers. I highly recommend this business."
We responded:
"Thanks so much Crawford! Appreciate the kind words. We appreciate you. "
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James Cureington

April 18, 2025

5  out of  5
rating by James Cureington
"Kaylee was very helpful and explained everything very well."
We responded:
"Thank you for the review! We’re glad Kaylee was able to assist with your insurance! "
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Dennis Lovett

April 15, 2025

5  out of  5
rating by Dennis Lovett
"I had a great experience at the State Farm office, I was treated well, and with respect....."
We responded:
"Thank you for the review Dennis! We appreciate you for letting us earn your business! "
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Garth Walker

April 15, 2025

5  out of  5
rating by Garth Walker
"Friendly service, and over all good people."
We responded:
"Thank you for the kind words Garth! "
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Vicky Davis

April 4, 2025

5  out of  5
rating by Vicky Davis
"Great service"
We responded:
"Thank you for the kind words Vicky! We appreciate you. "
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Joshua Martin

April 1, 2025

5  out of  5
rating by Joshua Martin
"Kaylee was super nice and easy to deal with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our agency. If you ever have any questions or need assistance, we’re here to help!"
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Stacy Housman

April 1, 2025

5  out of  5
rating by Stacy Housman
"Friendly staff. Great people to work with. Kaylee was very knowledgeable and answered all of our questions."
We responded:
"Thank you for your review Stacy! We're always here to assist you with whatever you need. "
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Shantina Marani

March 20, 2025

5  out of  5
rating by Shantina Marani
"Kaylee is great had an amazing experience with her!"
We responded:
"Thank you for the review Shantina! We’re glad Kaylee was able to assist with your insurance. We appreciate you! "
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samuel paddack

March 18, 2025

5  out of  5
rating by samuel paddack
"My experience was great. The agent was very professional, polite, and courteous. She answered all questions in an easy and understandable way. Would definitely recommend."
We responded:
"Thank you for the review Samuel! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Danny Mann

March 17, 2025

5  out of  5
rating by Danny Mann
"I now love State Farm. They have the best rate of anybody and I love the drive. Safe app. I will be recommending State Farm to everybody I know.👍🏻🇺🇸"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tabitha Reed

March 8, 2025

5  out of  5
rating by Tabitha Reed
"Kaylee is the best! Very informative and accommodating"
We responded:
"Thank you for the review Tabitha! We’re glad Kaylee was able to assist and get you the coverage you need! "
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Brenda Boe

February 26, 2025

5  out of  5
rating by Brenda Boe
"Most affordable around for us and very friendly."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jackson Constant

February 24, 2025

5  out of  5
rating by Jackson Constant
"I just got car insurance last week and I’ve got to say it was a very quick process. Ms. Kaylee was very good at explaining the whole process to me as well as helping get an affordable rate."
We responded:
"Thank you for your 5-star review! We're glad we were able to help navigate you through your insurance needs. Welcome to the RRSF Agency! "
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Karla Emerson-Scott

February 19, 2025

5  out of  5
rating by Karla Emerson-Scott
"The staff have all been wonderful and extremely helpful. Especially enjoyed working with Kaylee! She definitely took good care we of our insurance needs!!! Thank you to all!!!"
We responded:
"Thank you for trusting us with your insurance Karla! We’re excited to have you with our agency. "
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Mr. Maggoo

February 7, 2025

5  out of  5
rating by Mr. Maggoo
"Had a great experience with Kaylee. Was very informative and also helped me get my home bundled in as well as our Auto insurance. Great coverage as well as great rates, couldn't ask for more."
We responded:
"Thank you for the review! We’re so glad Kaylee was about to help you. We appreciate your business! "
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Mark Williams

February 6, 2025

5  out of  5
rating by Mark Williams
"Jerrica handled my claim very well and guided me through without hesitation. I hope not to need them again but nice to know you can count on them if something comes up."
We responded:
"Thank you for your feedback! It’s our pleasure to assist you with your insurance needs. Especially when you needed us most! If there is anything else we can do to help, please let us know! We appreciate you!"
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Amanda Keeling

February 5, 2025

5  out of  5
rating by Amanda Keeling
"Kaylee made it so easy for me to find adequate and affordable insurance to meet the needs of my family. Switching to State Farm was an awesome idea."
We responded:
"Thank you Amanda! We appreciate you! We’re excited to have you with the State Farm family. "
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Brett Bivens

February 4, 2025

5  out of  5
rating by Brett Bivens
"Never even have to tell the 3 ladies what my name is if I walk in or if I call. Super personable and friendly!!!! They are the best!!!!"
We responded:
"Thank you Brett! We pride ourselves in providing a true personal small town feel. People like you make up who we are! We appreciate you!"
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Richard Boyan

February 1, 2025

5  out of  5
rating by Richard Boyan
"Great to work with"
We responded:
"Thank you Richard! We appreciate you! "
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hayley dunevant

January 31, 2025

5  out of  5
rating by hayley dunevant
"Kaylee is great and helped me with all my insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dennis Jackson

January 30, 2025

5  out of  5
rating by Dennis Jackson
"Kaylee was a huge helping getting me the coverage I need. Helped save us money and the amount of time and effort I had to put in was minimal. She is on top of the ball and I appreciate all her assistance."
We responded:
"That’s awesome Dennis! Thank you for trusting us with your insurance needs! "
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Ryan Kirkpatrick

January 29, 2025

5  out of  5
rating by Ryan Kirkpatrick
"Always super easy to deal with and very friendly!"
We responded:
"Thank you Ryan! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"