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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marie D. Williamson

December 18, 2025

5  out of  5
rating by Marie D. Williamson
"Kolt was accommodating to my schedule and very helpful. The whole process was seamless and I would recommend using Richard Reed as your State Farm agent to ensure you have the coverage you need."
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Melissa Wynn

December 12, 2025

5  out of  5
rating by Melissa Wynn
"Maria demonstrated exemplary customer service! She reviewed what I currently had and provided me much better coverage! She was very personable and considerate."
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Michael Deschamps

December 2, 2025

5  out of  5
rating by Michael Deschamps
"Awesome team of professionals"
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Casey Madole

December 1, 2025

5  out of  5
rating by Casey Madole
"Maria was great, she saved me money and helped me understand my new policy in a timely manner!"
We responded:
"Thank you for the review Casey!! We love saving people money! We appreciate you. "
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Melissa Helton

November 24, 2025

5  out of  5
rating by Melissa Helton
"No matter if it's making a payment or changing cars Richard Reed State farm is the best. Kind and friendly service"
We responded:
"Thank you Melissa! We try to make things as easy as possible! Always with a smile too. "
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Laken Chiles

November 21, 2025

5  out of  5
rating by Laken Chiles
"Maria was so friendly and helpful! Highly recommend."
We responded:
"Thank you for the review Laken! We’re proud to have Maria on the team, and glad she was able to assist! "
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Steven Rodgers

November 14, 2025

5  out of  5
rating by Steven Rodgers
"I switched coverages almost a year ago and then Maria called and informed me of the cost going down and made the process very easy for me. I don’t think I would get life insurance at my age I thought I would worry about it when I got a bit older in my 50s but I ended up switching auto renters and got life insurance cheaper than I was paying for just auto and renters thank you for taking the time to help me with this decision and thanking for taking the time out of your day to go above and beyond for me. Thank you Maria"
We responded:
"Wow! Thats so awesome to hear! We’re thankful you chose us to take care of the things that matter most. We appreciate you!! "
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Ereka Rodriguez

November 12, 2025

5  out of  5
rating by Ereka Rodriguez
"Maria Dabolt has taken care of my home insurance needs as well as my on and off road vehicle needs! She answers all my questions and concerns! Maria additionally, will make suggestions and keep me informed on future plans always keeping in mind my budget! … thanks Maria!"
We responded:
"Thank you Ereka! We’re super glad that Maria was able to help you! We pride ourselves on being more than just a run of the mill insurance agency. We appreciate you. "
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Kierstyn Carraway

November 10, 2025

5  out of  5
rating by Kierstyn Carraway
"Kolt is a great insurance agent! He is very friendly over the phone and helps with any questions."
We responded:
"Thank you so much for the review! We’re glad Kolt’s made a lasting impression on you :). "
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Alyssa Pierce

August 25, 2025

5  out of  5
rating by Alyssa Pierce
"Kaylee and Jerrica were amazing to work with. They made the process quick and completely painless. 100% would recommend to anyone."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brandi Riley

August 15, 2025

5  out of  5
rating by Brandi Riley
"Kaylee was such a blessings being able to find our family a better deal on insurance. She was very prompt and informative even when I was not! If you are in need or curious if you can get a better price definitely reach out!"
We responded:
"That's awesome! We’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jenna Youngblood

August 14, 2025

5  out of  5
rating by Jenna Youngblood
"I am so glad I switched to State Farm. They made the transition easy and provided an affordable rate!"
We responded:
"Thanks for the kind words Jenna! We're glad to have you with our agency. We appreciate you, and we're here for you when you need us! "
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Cody

August 11, 2025

5  out of  5
rating by Cody
"Currently was just hit with almost $100 increase with my current insurance company. Called Richard Reed and within 10 minutes Im now a state farm member. The girls there are awesome. As cliche as it might sound Kaylee helped me save 120 a month on car insurance."
We responded:
"Yes! That's awesome! Pumped to have you and we appreciate the shout out! There's nothing cliche about saving people money. While we can't guarantee we'll always be the cheapest, we do our best to show you that we're worth it. Glad to have you onboard and we appreciate you trusting us with your insurance! "
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Phillip Hopkins

August 6, 2025

5  out of  5
rating by Phillip Hopkins
"Great people very friendly and very helpful"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our office. If you ever have any questions or need assistance, we’re here to help! We appreciate you! "
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Jerrie Bigler

July 29, 2025

5  out of  5
rating by Jerrie Bigler
"They had a great price and lowered our car insurance by a lot, very satisfied."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chuck Walker

July 25, 2025

5  out of  5
rating by Chuck Walker
"Kaylee was very helpful and informative and very plite"
We responded:
"Thanks so much for the review Chuck! We appreciate you, and glad to have you with our agency. "
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Tgccdr Uyygvvvc

July 15, 2025

4  out of  5
rating by Tgccdr Uyygvvvc
"Nice staff and more helpful than the previous carrier. However, the computer was not cooperating, lots of wait with buffering."
We responded:
"Thank you so much for your thoughtful review! We’re delighted to hear you enjoyed your experience with us. As much as we try to make everything perfect, we have to admit that even our powers don’t extend to taming the occasional internet outage. Sometimes the internet just needs a day off too! We appreciate your understanding and look forward to serving you! "
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Dakota Reed

July 11, 2025

5  out of  5
rating by Dakota Reed
"Fast and amazing!!!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear you had a fast and amazing experience with us. We look forward to serving you again soon"
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Susan Wolf

July 9, 2025

5  out of  5
rating by Susan Wolf
"Kaylee was very easy to work with and made the shopping for insurance experience easy."
We responded:
"Thank you so much for sharing your experience! I’m so glad to hear that Kaylee was able to make the process easy for you. She truly cares about our customers, and it shows. We’re grateful you chose us for your insurance needs, and if you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for trusting our team! — Richard Reed, Agent/Owner"
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addy richardson

July 3, 2025

5  out of  5
rating by addy richardson
"always friendly faces who help no matter what and a super clean environment!"
We responded:
"Thank you so much for your kind words, Addy! We truly appreciate you taking the time to share your experience. Our team works hard to create a welcoming environment and provide helpful service every time you visit, so it means a lot to know you’ve noticed. If you ever need anything or have questions, don’t hesitate to reach out. We look forward to seeing you again soon! — Richard Reed, Agent/Owner"
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Shane Campbell

July 3, 2025

5  out of  5
rating by Shane Campbell
"Switch all my insurance to State Farm, lowered my rate and got better coverage. The coverage was better explained than other company’s I’ve had before. The people all seem nice and helpful. Feels like they actually care about you and not just your policy. I’d recommend them to anyone with insurance needs."
We responded:
"Thank you so much for your thoughtful review, Shane! I’m truly glad to hear that you not only saved money and improved your coverage but also felt valued and well taken care of by our team. We believe in taking the time to explain your options so you can make the best decisions for your needs, and it’s wonderful to know that made a difference for you. We appreciate your trust and your recommendation! It means a lot. If you ever have questions or need anything in the future, we’re always here to help! — Richard Reed, Agent/Owner "
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libertyrunstables01

July 3, 2025

5  out of  5
rating by libertyrunstables01
"AMAZING CUSTOMER SERVICE AND THE MOST UNDERSTANDING OFFICE IN THE AREA. CALL THEM IF YOU NEED ANY INSURANCE"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our agency! If you ever have any questions or need assistance, we’re here to help!"
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John Beam

July 2, 2025

5  out of  5
rating by John Beam
"Kaylee was Awesome and helped me get more coverage at a lower price. Very happy!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lora Penn

July 1, 2025

5  out of  5
rating by Lora Penn
"I am very satisfied with my insurance they saved me over $110 and was able to give me better insurance. They keep me posted on every little detail and the people there are always very nice."
We responded:
"Wow! Thank you so much for sharing your wonderful experience! We are absolutely thrilled to hear that we could save you money and provide you with even better insurance coverage. Keeping our customers informed and feeling valued is what we’re all about, and your kind words mean the world to our entire team. If you ever need anything or have any questions, please know we’re always here for you!"
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A Small Town Somebody

June 25, 2025

5  out of  5
rating by A Small Town Somebody
"This is Kristen Frizzell. I can’t thank Kaylee at Richard Reeds office enough for taking the time to call me 6months later. She got me the best quote I have found by far. She didn’t forget me calling over 6 months ago when I was looking. They are very nice and professional. I would recommend them to anyone."
We responded:
"Wow, your review just made our day! Thank you so much! Kaylee is absolutely amazing, and we’re so glad she could leave such a lasting impression (6 months later and still on it—she’s a rockstar, right?! 🎸). It’s awesome to hear that we could help you find the best quote AND make the process easy and enjoyable. Your kind words and recommendation mean the world to us! If you ever need anything, we’re just a call away!"