State Farm® Insurance Agent Richard Reed

"Kaylee is great had an amazing experience with her!"

"My experience was great. The agent was very professional, polite, and courteous. She answered all questions in an easy and understandable way. Would definitely recommend."

"I now love State Farm. They have the best rate of anybody and I love the drive. Safe app. I will be recommending State Farm to everybody I know.👍🏻🇺🇸"

"Kaylee is the best! Very informative and accommodating"

"Most affordable around for us and very friendly."

"I just got car insurance last week and I’ve got to say it was a very quick process. Ms. Kaylee was very good at explaining the whole process to me as well as helping get an affordable rate."

"The staff have all been wonderful and extremely helpful. Especially enjoyed working with Kaylee! She definitely took good care we of our insurance needs!!! Thank you to all!!!"

"Had a great experience with Kaylee. Was very informative and also helped me get my home bundled in as well as our Auto insurance. Great coverage as well as great rates, couldn't ask for more."

"Jerrica handled my claim very well and guided me through without hesitation. I hope not to need them again but nice to know you can count on them if something comes up."

"Kaylee made it so easy for me to find adequate and affordable insurance to meet the needs of my family. Switching to State Farm was an awesome idea."

"Never even have to tell the 3 ladies what my name is if I walk in or if I call. Super personable and friendly!!!! They are the best!!!!"

"Great to work with"

"Kaylee is great and helped me with all my insurance needs!"

"Kaylee was a huge helping getting me the coverage I need. Helped save us money and the amount of time and effort I had to put in was minimal. She is on top of the ball and I appreciate all her assistance."

"Always super easy to deal with and very friendly!"

"Overall great atmosphere, friendly staff, will also do there best to work with you"

"Kaylee O. is amazing! She made transitioning to a new insurance an absolute breeze and was very informative and helpful. 10/10 recommend!"

"I just love when I call and Jerrica answers. She’s always so cheerful and full of joy. You can always tell she has a smile on her face."

"The staff, especially Jerrica, went out of her way to assist me with all of my insurance needs. I would consider her an asset to the company."

"Great customer service from this office but state farm company has went down hill had to pull all policies from them"

"Kaylee O’Brien is my agent, she has done an amazing job helping us get insured for a new car and has beat everyone else’s rates! Go see her!"

"I would not insure with this agent!! No accountability at this Office. One of Mr.Reeds employees input another customers banking information onto my account. I was not fortunate enough to catch this on my end. My Debit card had expired around the time this account was added to my account. I remember when I started this account I gave them my routing and banking information. Their employee around that time changed the information in my account and I proceeded to pay my bill with another customers Banking Info. Not my intention by any means. This went on from November of 2023 to March of 2024. I got a call from one of Mr.Reeds employee investigating the matter and accused me of committing FRAUD. It was not a pleasant phone call. I told her my side of the story. She told me she would look into this. She called back maybe an hour or so later and apologized for everything. She found where one of their employees had made a mistake and input someone else's information into my account. I replied back who is liable for this mistake? She said "You are!". So now I am getting the bill for assuming the information in my account was my own. In all my years of customer service I have never charged a customer for mistakes made by myself or other employees. If I had honestly made the mistake I would pay.But I am refusing too be taken advantage of like this. I did call corporate over this and the sided with the agent. This company has no Integrity."

"They will go the extra mile to help you! Friendly and helpful office staff."

"First of all, I love having an actual local agent/office that I can deal with. The staff at Richard Reed's State Farm office have always been excellent to deal with and today was no different. Cassie handled insurance changes from one vehicle to a new one and had the information to me literally in minutes. Thank you so much"

"Always a fantastic experience!"