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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angela Miller

January 27, 2026

5  out of  5
rating by Angela Miller
"Colt was very thorough as well as professional. Thank you for reaching back out to me. You actually made my day!😻"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Melissa Bazzell

January 27, 2026

5  out of  5
rating by Melissa Bazzell
"We had a great experience working with Kolt! His customer service was excellent—responsive, personable, and easy to work with from start to finish. He provided quick quotes and took the time to explain everything clearly. Best of all, he helped reduce the cost of our home and auto insurance without sacrificing coverage. Highly recommend if you’re looking for an insurance agent who truly looks out for you."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with Kolt at our office! We appreciate you! "
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Brittnie sauders

January 26, 2026

5  out of  5
rating by Brittnie sauders
"Maria is hands down the BEST State Farm rep! She made switching insurance such an easy and stress-free process and got me the best coverage for the best price. She took the time to explain everything clearly, answered all my questions, and genuinely looked out for what was best for me, not just a quick sale. She has continued to answer any and all questions I have, on or off the clock😅 It’s rare to find someone who’s this knowledgeable, trustworthy, and responsive. If you’ve been thinking about making the switch, Maria is the one you want in your corner. Highly recommend!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! She’s a rock star! We appreciate you trusting us with your insurance. "
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Amanda Canup

January 26, 2026

5  out of  5
rating by Amanda Canup
"Great customer service and prompt to ask any questions regarding your policy!! Couldn't ask for better!! Have been great to me for many years!"
We responded:
"Thank you so much for the 5-stars, Amanda! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Charles & Robin LaChance

January 24, 2026

5  out of  5
rating by Charles & Robin LaChance
"Looking for new insurance with a local agent. Reed Insurance was amazing at helping us transition our vehicle & home insurance. Maria was wonderful in explaining things and answering my questions. It’s nice to finally feel good about our insurance coverage"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Richard Reed’s Team! We deeply appreciate your kind words here in Benton . "
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Jason A.

January 23, 2026

5  out of  5
rating by Jason A.
"Spoke with Maria today and ended up moving my vehicles back to State Farm. I was pleasantly surprised when she sent me the quote and it ended up being over $100 less than I was paying while adding an additional vehicle, and making a few policy improvements over the competition. Everything was very well explained, zero pressure, and made to fit my family's needs now and in the future. Thank you Maria and Richard Reed"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Maria was able to provide a quote that not only saved you money but also tailored coverage to fit your family's needs. It's our goal to make the process clear and pressure-free, so we're glad that came through in your experience. We appreciate your trust in moving your vehicles back to State Farm and look forward to continuing to serve you. We appreciate you!"
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Sha Estes

January 21, 2026

5  out of  5
rating by Sha Estes
"Maria was so much help with helping me save money on my auto and mortgage insurance. She is not only saving me money but also more coverage. She is so friendly and helped with any questions I had. I highly recommend her to family and friends!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Maria was able to help you save money while providing more coverage and excellent service. Your recommendation means a lot to us, and we're always here to assist you and your loved ones with any insurance needs. Thanks again for trusting us!"
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Chris

January 19, 2026

5  out of  5
rating by Chris
"Kolt was great to work with and saved me a bunch of money. I ended up switching all of my policies from Progressive to State Farm. Kolt made that switch painless."
We responded:
"Thank you for sharing your experience! We're so glad to hear that Kolt made switching your policies to State Farm easy and helped you save money. We appreciate your trust and look forward to serving you for all your insurance needs!"
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Jamie McCuiston

January 16, 2026

5  out of  5
rating by Jamie McCuiston
"Kolt Bazzell saved my family $6000 a year on our car insurance! He provided excellent customer experience and answered any questions we had!"
We responded:
"Wow, saving $6,000 a year on car insurance is incredible! We're absolutely thrilled that Kolt Bazzell could deliver such amazing savings for your family while providing top-notch customer service. It's our mission to help families like yours get the best coverage at the best price. Thank you so much for sharing your experience!"
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Mindy Mallory

January 13, 2026

5  out of  5
rating by Mindy Mallory
"Maria is exceptional! She was able to help me around my work schedule which was such a help! Literally the best experience I've had getting insurance. No hassles, she got me a quote and made it to where I didn't have to do a whole lot of research, she was able to find me affordable auto insurance. I recently left progressive because it was such a hassle and they couldn't even explain anything to me about why my insurance went up after 6 months with no claims. She made it be an amazing experience and really helped me and I applaud her for that! Thankyou.... I won't be going anywhere else from now on for insurance. Ive found my home!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Maria was able to accommodate your schedule and make the insurance process hassle-free and affordable. It means a lot to us that you feel you’ve found your insurance home with us! Maria is truly dedicated to providing exceptional service, and your kind words are a great encouragement. We look forward to serving you for many years to come—thank you again for trusting us!"
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Taylor D

January 13, 2026

5  out of  5
rating by Taylor D
"Maria was very helpful and made switching seamless and simple. Highly recommend using her and Richard Reed State Farm."
We responded:
"Thank you for your kind words! We're so glad to hear that Maria made your switch seamless and simple. We truly appreciate your recommendation and look forward to continuing to provide excellent service for your property and vehicle insurance needs. Thanks again for choosing Richard Reed State Farm!"
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Lauren Thompson

January 13, 2026

5  out of  5
rating by Lauren Thompson
"I happened up on Maria @ State Farm purely by chance. What a blessing she has become! She commented on a mutual friend’s Facebook post and I remembered her when we were shopping for a new insurance quote. I reached out for a quote and she replied promptly with good news. Switching to State Farm is not only going to lower our deductible, but literally save my family thousands of dollars each year. Who doesn’t love that this day and age? If you’re needing new insurance rates or haven’t shopped in a while, take the time and reach out to Maria. It certainly was worth it in my case. She is caring, prompt, and very efficient! So thankful she commented on that fb post and reached out!"
We responded:
"Wow, what an incredible story! We're absolutely thrilled that a chance Facebook comment led you to Maria and such amazing savings for your family—saving thousands each year is truly fantastic! Maria’s dedication to providing caring, prompt, and efficient service shines through, and we're so happy it made a real difference for you. Thank you for sharing your experience and encouraging others to reach out to Maria. We’re grateful to have you as part of the Richard Reed State Farm family!"
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Christy Amos

January 6, 2026

5  out of  5
rating by Christy Amos
"Maria was very helpful and thorough. She verified we had all of the available discounts and. best rates. She was very personable and easy to work with."
We responded:
"Thank you for the review Christy! Maria is great, and we’re glad she was able to help you get the best rates. That’s what we call 5 star service!!! "
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Gary Wood

January 1, 2026

5  out of  5
rating by Gary Wood
"I started the Nee Year with a review of my finances. This week I reviewed my insurance. Marie at State Farm (Richard Reed Agent) professionally found every policy I needed at a very affordable price. I was very pleased in the knowledge and proud of the way Marie handled my different needs."
We responded:
"Thank you Gary! Excited to have you! "
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Jazmine Casteel

December 23, 2025

5  out of  5
rating by Jazmine Casteel
"As me and my fiance were starting to realize we were paying way to much for the insurance we had, we decided to start checking around for some quotes. Maria Dabolt made out experience so easy and we were very satisfied! She made sure our quotes were reasonable and didn’t stop till she knew we would be satisfied with what she came up with. Everything was smooth, the whole process was easy and Maria didn’t fail us AT ALL! I highly recommend going through them if you want a smooth, easy, and reasonable insurance!"
We responded:
"Thank you so much for the review Jazmine! Welcome to RRSF! "
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Marie D. Williamson

December 18, 2025

5  out of  5
rating by Marie D. Williamson
"Kolt was accommodating to my schedule and very helpful. The whole process was seamless and I would recommend using Richard Reed as your State Farm agent to ensure you have the coverage you need."
We responded:
"Thank you for the review Marie! We’re glad Kolt could assist you! "
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Melissa Wynn

December 12, 2025

5  out of  5
rating by Melissa Wynn
"Maria demonstrated exemplary customer service! She reviewed what I currently had and provided me much better coverage! She was very personable and considerate."
We responded:
"Thank you for the review Melissa!! We’re excited that we were able to get you switched over to our agency! "
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Michael Deschamps

December 2, 2025

5  out of  5
rating by Michael Deschamps
"Awesome team of professionals"
We responded:
"Thank you for the review!!"
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Casey Madole

December 1, 2025

5  out of  5
rating by Casey Madole
"Maria was great, she saved me money and helped me understand my new policy in a timely manner!"
We responded:
"Thank you for the review Casey!! We love saving people money! We appreciate you. "
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Melissa Helton

November 24, 2025

5  out of  5
rating by Melissa Helton
"No matter if it's making a payment or changing cars Richard Reed State farm is the best. Kind and friendly service"
We responded:
"Thank you Melissa! We try to make things as easy as possible! Always with a smile too. "
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Steven Rodgers

November 14, 2025

5  out of  5
rating by Steven Rodgers
"I switched coverages almost a year ago and then Maria called and informed me of the cost going down and made the process very easy for me. I don’t think I would get life insurance at my age I thought I would worry about it when I got a bit older in my 50s but I ended up switching auto renters and got life insurance cheaper than I was paying for just auto and renters thank you for taking the time to help me with this decision and thanking for taking the time out of your day to go above and beyond for me. Thank you Maria"
We responded:
"Wow! Thats so awesome to hear! We’re thankful you chose us to take care of the things that matter most. We appreciate you!! "
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Kierstyn Carraway

November 10, 2025

5  out of  5
rating by Kierstyn Carraway
"Kolt is a great insurance agent! He is very friendly over the phone and helps with any questions."
We responded:
"Thank you so much for the review! We’re glad Kolt’s made a lasting impression on you :). "
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Alyssa Pierce

August 25, 2025

5  out of  5
rating by Alyssa Pierce
"Kaylee and Jerrica were amazing to work with. They made the process quick and completely painless. 100% would recommend to anyone."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brandi Riley

August 15, 2025

5  out of  5
rating by Brandi Riley
"Kaylee was such a blessings being able to find our family a better deal on insurance. She was very prompt and informative even when I was not! If you are in need or curious if you can get a better price definitely reach out!"
We responded:
"That's awesome! We’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jenna Youngblood

August 14, 2025

5  out of  5
rating by Jenna Youngblood
"I am so glad I switched to State Farm. They made the transition easy and provided an affordable rate!"
We responded:
"Thanks for the kind words Jenna! We're glad to have you with our agency. We appreciate you, and we're here for you when you need us! "