State Farm® Insurance Agent Richard Reed
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Blake Dunn
June 12, 2025
5
out of
5
rating by Blake Dunn
"Kaylee was great to work with throught the entire process! She made it extremely efficient and simple! She even saved me $250 a month compared to my previous auto insurance policy! I would recommend them to anyone!"
We responded:
"Thank you for the review Blake! We’re pumped we were able to save you so much money AND make it a breeze to switch over. We appreciate you! "
Sunnie Edging
May 23, 2025
5
out of
5
rating by Sunnie Edging
"I contacted Kaylee about getting insurance for my 16 yr old. She was very helpful in explaining everything to me, and even found me more ways to save! The process was very simple and took very little of my time! I highly recommend reaching out!"
We responded:
"Thank you for the review Sunnie! We appreciate you!! "
Jill Dowdy
May 23, 2025
5
out of
5
rating by Jill Dowdy
"I have my home, auto, and horse trailer insurance with State Farm. The customer service I receive from Richard's office is outstanding. Chelsea was very helpful in consulting me on my existing policies as well as adding a new policy. Thanks Chelsea!"
We responded:
"Thank you for the review Jill! We’re excited to have Chelsea and watch her grow! "
Chelsea Beachy
May 23, 2025
5
out of
5
rating by Chelsea Beachy
"Richard Reed’s office is the best! Friendly staff!"
We responded:
"Thank you Chelsea! :) We do our best! "
Karla Emerson-Scott
May 23, 2025
5
out of
5
rating by Karla Emerson-Scott
"I absolutely LOVE State Farm especially Richard Reed's office. All of the staff are friendly, knowledgeable, and extremely helpful. Especially enjoyed working with Kaylee! She definitely took good care we of our insurance needs!!! Thank you to all!!!"
We responded:
"Thank you for trusting us with your insurance Karla! We’re excited to have you with our agency. "
doug stice
May 20, 2025
5
out of
5
rating by doug stice
"Great service and knowledge. I worked with Kaylee through the entire process and she was fantastic."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Randy Green
May 15, 2025
5
out of
5
rating by Randy Green
"Very helpful and professional. Glad I came to State Farm after being with Farm Bureau for over 40 years. I wish I would have moved sooner. Kaylee made it a pleasure to do business with State Farm."
We responded:
"We’re glad to have you sir! We appreciate you trusting us to handle your insurance for you! "
Teri Walker
May 13, 2025
5
out of
5
rating by Teri Walker
"I can’t say enough good things about Richard Reed’s State Farm office! From start to finish, the entire team was professional, knowledgeable, and incredibly helpful. Kaylee took the time to explain my options clearly, answered every question with patience, and made the whole process easy and stress-free. It’s rare to find a team that’s not only efficient but also genuinely kind and caring. I truly felt like they had my best interest at heart. Highly recommend this office to anyone looking for top-notch service and peace of mind!"
We responded:
"Thank you so much for your glowing review! We’re absolutely thrilled to hear about your experience with our office. Kaylee and my entire team strive to make every interaction seamless, stress-free, and personalized, so it’s amazing to know we were able to accomplish that for you! Your kind words about our professionalism and care truly mean the world to us. We’re honored to have earned your trust and recommendation, and we’re always here to help with anything you need. Thanks again for taking the time to share your experience—it’s feedback like yours that keeps us motivated to deliver top-notch service every day!"
Jennifer Morgan
May 8, 2025
5
out of
5
rating by Jennifer Morgan
"Kaylee and the whole team were so friendly, and they had quotes to me within an hour of me contacting them. The process of switching insurance companies was seamless. I have a new 16 year old driver, so I have shopped at every major insurance place trying to find the best rate. I almost didn’t give them a chance, because I have always heard they are too high. I’m glad I checked for myself. They were the cheapest company I found for our auto rates. Having a local office with friendly people available to help and competitive pricing, made the switch for me to be a no-brainer decision."
We responded:
"Wow! Thank you so much for review! You hit on every single thing that we strive for in our agency. We keep price in mind, but want to make sure you're properly protected and have the service to back it up. We appreciate you, and thank you again for giving us the opportunity to work with you guys. We'll be here when you need us!!!"
Julie Wallace
May 7, 2025
5
out of
5
rating by Julie Wallace
"Kaylee has been so great to work with and very good explaining the process on auto and home policies."
We responded:
"Thank you for sharing your experience with Kaylee in our office! We’re so glad to hear we could meet your needs—your satisfaction truly means the world to us. Please don’t hesitate to reach out if you ever need anything; we’re always here for you and look forward to continuing to serve you! We appreciate you! "
lois cannon
May 7, 2025
5
out of
5
rating by lois cannon
"We are out of state. Kaylee spent time with me over the phone and had our insurance needs completed on the same day. She is very professional and helpful. I highly recommend this State Farm branch for your insurance needs in Western Kentucky."
We responded:
"Thank you so much for your thoughtful review! We’re so glad Kaylee was able to take care of your insurance needs quickly and provide the professional, helpful service you deserve. Your recommendation means so much to us, and we’re always here to help—whether you’re near or far! Welcome to the State Farm family!"
Pamela Hanna
May 2, 2025
5
out of
5
rating by Pamela Hanna
"Angela is a pleasure to work with. She is always so helpful!"
We responded:
"Thank you for the kind words! We love Angela too! "
Scott Emigh
April 29, 2025
5
out of
5
rating by Scott Emigh
"Went into the office at state farm in benton, was very warmly greeted, and sat down with Kaylee. I told her why i was there, and why i was not happy with present insurance. She worked me up a quote and together we tweeked it a little. I was very happy with the results. She went above and beyond to get me the quote i wanted. Very professional, very personable, and very caring. Made my decision easy to purchase my new insurance. Good job."
We responded:
"Thank you so much, Scott, for taking the time to share your experience with us! We're thrilled to hear that Kaylee provided you with such exceptional service and made your transition to State Farm easy and enjoyable. Your kind words mean a lot to us, and we're grateful for the opportunity to assist you with your insurance needs. Welcome to the Richard Reed State Farm family, and please don't hesitate to reach out if you need anything in the future!"
Zach Vaughn
April 26, 2025
5
out of
5
rating by Zach Vaughn
"Very easy to talk to staff. Down to earth and knowledgeable about policies. I'd recommend it to everyone looking for insurance help."
We responded:
"Thank you for the kind words Zach! We pride ourselves in being able to take care of our customers all while keeping things easy in the process. We’re here when you need us!"
Crawford Shirley
April 25, 2025
5
out of
5
rating by Crawford Shirley
"Richard has many years of experience and is extremely knowledgeable in his field. He has a warm personality and is always working hard to provide the very best service for his customers. I highly recommend this business."
We responded:
"Thanks so much Crawford! Appreciate the kind words. We appreciate you. "
James Cureington
April 18, 2025
5
out of
5
rating by James Cureington
"Kaylee was very helpful and explained everything very well."
We responded:
"Thank you for the review! We’re glad Kaylee was able to assist with your insurance! "
Dennis Lovett
April 15, 2025
5
out of
5
rating by Dennis Lovett
"I had a great experience at the State Farm office, I was treated well, and with respect....."
We responded:
"Thank you for the review Dennis! We appreciate you for letting us earn your business! "
Garth Walker
April 15, 2025
5
out of
5
rating by Garth Walker
"Friendly service, and over all good people."
We responded:
"Thank you for the kind words Garth! "
Vicky Davis
April 4, 2025
5
out of
5
rating by Vicky Davis
"Great service"
We responded:
"Thank you for the kind words Vicky! We appreciate you. "
Joshua Martin
April 1, 2025
5
out of
5
rating by Joshua Martin
"Kaylee was super nice and easy to deal with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our agency. If you ever have any questions or need assistance, we’re here to help!"
Stacy Housman
April 1, 2025
5
out of
5
rating by Stacy Housman
"Friendly staff. Great people to work with. Kaylee was very knowledgeable and answered all of our questions."
We responded:
"Thank you for your review Stacy! We're always here to assist you with whatever you need. "
Shantina Marani
March 20, 2025
5
out of
5
rating by Shantina Marani
"Kaylee is great had an amazing experience with her!"
We responded:
"Thank you for the review Shantina! We’re glad Kaylee was able to assist with your insurance. We appreciate you! "
samuel paddack
March 18, 2025
5
out of
5
rating by samuel paddack
"My experience was great. The agent was very professional, polite, and courteous. She answered all questions in an easy and understandable way. Would definitely recommend."
We responded:
"Thank you for the review Samuel! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Danny Mann
March 17, 2025
5
out of
5
rating by Danny Mann
"I now love State Farm. They have the best rate of anybody and I love the drive. Safe app. I will be recommending State Farm to everybody I know.👍🏻🇺🇸"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Tabitha Reed
March 8, 2025
5
out of
5
rating by Tabitha Reed
"Kaylee is the best! Very informative and accommodating"
We responded:
"Thank you for the review Tabitha! We’re glad Kaylee was able to assist and get you the coverage you need! "