Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brett Edwards

Brett Edwards

March 23, 2024

1  out of  5
rating by Brett Edwards
"I would not insure with this agent!! No accountability at this Office. One of Mr.Reeds employees input another customers banking information onto my account. I was not fortunate enough to catch this on my end. My Debit card had expired around the time this account was added to my account. I remember when I started this account I gave them my routing and banking information. Their employee around that time changed the information in my account and I proceeded to pay my bill with another customers Banking Info. Not my intention by any means. This went on from November of 2023 to March of 2024. I got a call from one of Mr.Reeds employee investigating the matter and accused me of committing FRAUD. It was not a pleasant phone call. I told her my side of the story. She told me she would look into this. She called back maybe an hour or so later and apologized for everything. She found where one of their employees had made a mistake and input someone else's information into my account. I replied back who is liable for this mistake? She said "You are!". So now I am getting the bill for assuming the information in my account was my own. In all my years of customer service I have never charged a customer for mistakes made by myself or other employees. If I had honestly made the mistake I would pay.But I am refusing too be taken advantage of like this. I did call corporate over this and the sided with the agent. This company has no Integrity."
Profile photo of david Bush

david Bush

February 19, 2024

5  out of  5
rating by david Bush
"Great customer service"
Profile photo of Linda Samples

Linda Samples

February 19, 2024

5  out of  5
rating by Linda Samples
"They will go the extra mile to help you! Friendly and helpful office staff."
Profile photo of Tim Fulcher

Tim Fulcher

January 8, 2024

5  out of  5
rating by Tim Fulcher
"First of all, I love having an actual local agent/office that I can deal with. The staff at Richard Reed's State Farm office have always been excellent to deal with and today was no different. Cassie handled insurance changes from one vehicle to a new one and had the information to me literally in minutes. Thank you so much"
We responded:
"Thank you so much for the kind review Tim! "
Profile photo of Jason Miller

Jason Miller

January 3, 2024

5  out of  5
rating by Jason Miller
"Always a fantastic experience!"
Profile photo of Lindsey Edwards

Lindsey Edwards

November 10, 2023

5  out of  5
rating by Lindsey Edwards
"They are always friendly and very helpful!"
Profile photo of Tiffany GABORIAULT

Tiffany GABORIAULT

October 31, 2023

5  out of  5
rating by Tiffany GABORIAULT
"I love State Farm. They are so quick to respond and help you get what you need. We have all our stuff there and I don’t have any complaints"
Profile photo of Janiree Beard

Janiree Beard

October 9, 2023

5  out of  5
rating by Janiree Beard
"Lindsey was super helpful and made life insurance shopping a breeze. She explained the products and helped me determine which would benefit me the most. She worked hard to find a product that best suited my needs with a monthly premium that I could afford. I would highly recommend Lindsey for your life insurance needs. It was a pleasure working with her."
We responded:
"Thank you so much for the kind review Janiree! We appreciate you! "
Profile photo of Ray Brad

Ray Brad

October 4, 2023

5  out of  5
rating by Ray Brad
"Lindsey was very helpful explaining the life insurance options and the differences between the policies."
We responded:
"Thank you so much for the review! We appreciate you. "
Profile photo of Heather Hamblin

Heather Hamblin

October 2, 2023

5  out of  5
rating by Heather Hamblin
"Lindsey Briggs provides excellent customer service! Her attitude and positivity truly make for a wonderful experience! Thank you Lindsay for going above and beyond!!"
We responded:
"Thank you for the kind words Heather! We are glad that Lindsey could be a bright spot in your day! "
Profile photo of Brad Cothran

Brad Cothran

September 29, 2023

5  out of  5
rating by Brad Cothran
"A wonderful experience thanks Lindsey"
We responded:
"Thanks Brad! Glad we could assist! "
Profile photo of Margaret Brill

Margaret Brill

September 27, 2023

5  out of  5
rating by Margaret Brill
"Lindsey was great to work with. She's very knowledgeable and kind. She helped me get life insurance for my mom. The whole process was quick and easy. I would highly recommend her for all of your insurance needs. Thanks Lindsey!!"
We responded:
"That’s awesome Margaret! We’re so appreciative that you allowed us to protect someone as important as your mom! Glad we were able to assist. "
Profile photo of Ty Burger

Ty Burger

September 22, 2023

5  out of  5
rating by Ty Burger
"Excellent service!"
We responded:
"Thank you for the review and your long time support Ty! We appreciate you! "
Profile photo of Brandon Wigner

Brandon Wigner

September 14, 2023

5  out of  5
rating by Brandon Wigner
"Overall great atmosphere,friendly staff"
We responded:
"Thanks for the shout out Brandon. We’re always here for you when you need us. "
Profile photo of Jdogg baybe

Jdogg baybe

September 7, 2023

5  out of  5
rating by Jdogg baybe
"Local insurance with blake is amazing not having to worry month to month,with auto, renters insurance, and life insurance,the price was #1 out of every single online quote and I have no tickets,wrecks, just clean 98 on my driving score, and still every other insurance company wanted double what state farm offered up front! Instantly! I had insurance, and my binder. Blake at state farm is the man to talk to if you don't want price gouging insurance 💯"
We responded:
"Awesome! We’re glad Blake was able to assist! We pride ourselves in the service you just described. We appreciate you! "
Profile photo of Marcus Sams

Marcus Sams

August 30, 2023

5  out of  5
rating by Marcus Sams
"Fast and easy provided service by Blake"
We responded:
"Thanks Marcus! We appreciate your business! "
Profile photo of Patsy Skelley

Patsy Skelley

August 22, 2023

5  out of  5
rating by Patsy Skelley
"Lindsey was great. I recommend her to anyone that is thinking about life insurance. I had a wonderful experience buying life insurance for my sister. Lindsey is professional and explained what I needed to know. She listened to my concerns and did not push me to buy more than what I needed."
We responded:
"Yes! Thank you Patsy! This is exactly how we do business, and pride our selves with doing things right. We appreciate you trusting us to protect what’s most important to you! "
Profile photo of Tona Walker

Tona Walker

August 22, 2023

5  out of  5
rating by Tona Walker
"Thanks Lindsey for your help with our insurance needs. You were accommodating and appreciative of our time schedule. Very knowledgeable and offered good opinions when we had questions about our options. I highly recommend Lindsey, as well as the whole Richard Reed State Farm office. They have always been very helpful regardless of our need. Tona"
We responded:
"Thank you Tona! Lindsey is great! "
Profile photo of Donnie Youngblood

Donnie Youngblood

August 21, 2023

5  out of  5
rating by Donnie Youngblood
"Lindsey provided life insurance information for me and answered all my questions."
We responded:
"Thanks so much Donnie. Glad we were able to assist. "
Profile photo of Brandi Anderson

Brandi Anderson

August 21, 2023

5  out of  5
rating by Brandi Anderson
"Lindsey went above and beyond to find what we were looking for and would work best for us."
We responded:
"Thank you Brandi!! "
Profile photo of Breleigh Browning

Breleigh Browning

August 18, 2023

5  out of  5
rating by Breleigh Browning
"Lindsey was so easy to work with. She explained my options and make buying insurance so easy."
We responded:
"Thanks for the review Kim! We appreciate you! "
Profile photo of Andrew Preston

Andrew Preston

August 13, 2023

5  out of  5
rating by Andrew Preston
"Blake Boswell helped switch from Progressive and save. He was very insightful and responded quickly to all my questions, and kept me in the loop with all updates during the process. Use him for all your insurance needs!"
We responded:
"Awesome Andrew! Glad to have you with State Farm and our Agency! "
Profile photo of Mark McGinnis

Mark McGinnis

August 12, 2023

5  out of  5
rating by Mark McGinnis
"Blake Boswell helped put together an insurance package for our personal home, vehicles, as well as our rental properties. He communicated clearly and promptly throughout the process. We highly recommend him for your insurance needs."
We responded:
"We appreciate you Mark! Thank you for trusting us with all of your insurance! "
Profile photo of Jason Kimbro

Jason Kimbro

August 12, 2023

5  out of  5
rating by Jason Kimbro
"Blake went above and beyond to see that we had the accurate insurances on our vehicles and home. Along with making our son his own policy while saving us a substantial amount of money. He is definitely good at what he does and stays in contact throughout the entire process quickly. We look forward to the relationship we have built here and hope it continues for a very long time."
We responded:
"Thanks so much Jason! We’re glad to have you at our Agency! "
Profile photo of Ethan Boswell

Ethan Boswell

August 11, 2023

5  out of  5
rating by Ethan Boswell
"Super easy to work with. Blake got me set up quickly and was able to give me straight answers to all my questions. Seriously couldn’t recommend him more."
We responded:
"Thanks a lot Ethan! "